Heritage Associates, Inc., established in 1997, by Don McNamara CMC, is a boutique consulting and coaching firm committed to offering its clients excellent customized services.  Initially, Heritage Associates focused on sales management consulting and training; then in 2007 it’s focus expanded, when Maureen Rhyne, Ph.D. joined the firm as President of Heritage Associates Coaching & Consulting Division. 

McNamara and Rhyne have distinct and complementary skill sets which offer their clients a broad range of experience from which to grow and strengthen their executive team and business footprint. In addition to McNamara and Rhyne, Heritage Associates has a team of highly qualified cross industry professionals and specialists who add specific expertise when called upon by their clients. 

Heritage Associates principals have distinguished themselves in their fields through living their core principle of highest ethics and integrity. Their executive team profiles are presented below.

CEO & Founder

Motivational Professional Speaker • Sales Consultant
Sales ForceTrainer • Sales and Management Coach
Sales Sales Management • Author • Sales Expert Witness

Don McNamara CMC is a Certified Management Consultant (www.imcusa.org) and has over 30 years sales experience from the field level to executive sales management. He has recruited, hired, trained and supervised over 1,200 sales persons and their managers. Don has extensive background diagnosing traits in salespeople and sales supervisors that require development and coaching, as well as systems and processes that require modification and streamlining.

He has rejuvenated sales teams on several occasions and turned under performing teams into top performers in their companies.

Prior to founding Heritage Associates, Inc. in 1997, Mr. McNamara held a variety of field and staff management positions with Best Software, Pervasive Software, Rockwell International and Intergraph Corporation. He began his career with the Burroughs Corporation.

While he has the background in the technical requirements of sales management, he has numerous years experience in helping large and small organizations to improve their sales organizations through the practical application of sound management and development principles.

Mr. McNamara's Professional Credentials:

• CMC - Certified Management Consultant - Institute of Management Consultants (USA)
• Former Chair– Professional Development & Past VP Membership– Institute of Management Consultants (So Cal) - http://www.imcsocal.org
• Sales Expert Witness – Sales and Management: Practices, Processes, Policies, Procedures and Programs - Qualified in Federal Court
• Certified Strategic Business Leadership^® Coach
• Award winning author: Visionary Sales Leadership - How Senior Executives Can Erase Status Quo Myths and Build Superior Sales Organizations
• Contributing Editor – Sales and Service Excellence magazine
• Widely published article writer, and often quoted expert, in print and electronic (web site) media
• Mentor: University of California –Irvine, Paul Merage Graduate School of Business
• Adjunct Professor - Concordia University - MBA Program
• Forum for Corporate Directors [FCD] – Corporate Sponsorship Committee

Published Articles:

McNamara's articles featuring Superior Sales Management and Top Sales Performance appear regularly in Sales & Service Excellence Magazine, where he is a Contributing Editor, HR Executive -
e-zine, Modern Distribution Management and CEO Refresher - e-zine. He has also been published in C2M - Consulting to Management Magazine, a professional trade journal & is a Platinum Contributor at ezinearticles.com.

Mr. McNamara conducts courses in the MBA program at Concordia University, Irvine CA for Basic and Advanced Sales Skills in the 21st Century. He has taught these and Using Financial Justification to Make the Sale, Superior Sales Leadership I, and Superior Sales Leadership II previously at Cerritos College, Cerritos, CA.

Additionally, he is an accomplished motivational speaker, considered an authority on sales and sales leadership practices, processes, policies, procedures, and programs. In addition, McNamara also serves as an expert sales witness.

The exclusive Certified Management Consultant designation by IMC USA (www.imcusa.org) is the mark of excellence among management consulting professionals. It is consistent with the International Code of Professional Conduct published by the International Council of Management Consulting Institute (ICMCI) (www.icmci.com) of which IMC is a founding member.

When you see the CMC mark on the business card or letterhead of a consultant, it means that he
or she has met strict certification requirements of the Institute of Management Consultants (www.imcusa.org). The Institute was founded in 1968 by the principal associations in the consulting field to establish publicly recognized standards of competence, education, experience and professional conduct for the individual management consultant. Applicants for certification undergo thorough investigation of his or her consulting experience. He or she is interviewed by a panel of senior consultants to verify their technical competence; and he or she must pass a written examination evidencing their familiarity with the Institute's Code of Ethics, which he or she has pledged in writing to follow.

President - Maureen Rhyne, Ph.D.

Heritage Associates' President Maureen Rhyne is committed to the continuous learning, development, and actualization of her clients. As a Leadership Advisor with excellent listening skills and collaborative approach, she provides a safe environment for clients to increase their self-awareness and growth to the next level.

Maureen brings a broad base of experience and perspective to organizations and their members who are on a journey toward excellence. She has clinical, academic and consulting experience in the fields of nursing, medicine, psychology, education and business. Maureen has successfully advised C-level leaders, as well as Vice Presidents, Directors and Managers, who have been identified as having high potential. And, she has assisted technically gifted executives to develop their leadership skills, and for others, prevent derailment.

Maureen has made an impact on clients for more than twenty-five years.

• Working with Maureen for little over a year, resulted in one of her clients' promotion to Vice President of an area responsible for ensuring the organization's competitive edge in the changing healthcare environment.
• Passionately advised leaders to actualize their gifts and talents to the fullest by successfully assisting them to increase their self-awareness and effectiveness, to clarify their priorities and determine their next steps.
• Helped executives recognize that previous effective leadership styles must be changed in order to adapt to new roles and lead successfully. She worked closely with leaders as they made the necessary adjustments.
• Introduced innovative methods that significantly improved evaluating the curriculum and enhanced the physician residents' learning during her ten years as Director of Behavioral Medicine with a leading family practice residency.
• Effectively developed and facilitated a bio-medical company's strategic planning event as they shifted their focus from one service to another. The result was a clear action plan and accountabilities to execute their vision.

Maureen has presented at local, state, national and international conferences and has been published in juried professional journals. The richness of her experience enables Maureen to be an exceptional guide for her clients in discovering and cultivating hidden talents. She has a strong desire to positively impact the world and is enthusiastically committed to the success of her clients.

Maureen earned her Bachelor of Science degree in Nursing from Seton Hall University; a Master of Science degree in Nursing from California State University, Long Beach; and a Doctorate in Counseling Psychology from the University of Southern California. In addition to being a licensed psychologist, Maureen has earned the designation of Certified Pediatric Nurse Practitioner and Certified Professional Coach from the College of Executive Coaching.

Building Bridges to Achieve Significant Results

Maureen Rhyne, Ph.D.
27971 Hedgeline Drive
Laguna Niguel, CA 92677
Telephone: 949.230.1094
Fax: 949.831.9587
mcr@heritage-associates.net

http://www.heritage-associatescoach.net/
http://www.heritage-associates.info/

"Delivering Sales Performance Optimization in the Real World”
Call us today!
949.230.4363
Email: djmcn@heritage-associates.net

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